Senior Bilingual Content Strategist 

​I'm a bilingual, native Spanish-speaking content strategist helping organizations grow and improve customer experience across English and Spanish markets.

I lead content strategy from research through execution, using data and audience insights to guide every decision. My work increases web traffic, boosts program participation, and makes content easier for people to find, understand, and use.

I make complicated information easy to follow. By refining content and tools, I help users finish tasks on their own so they don’t have to call for help. I’ve done this for sectors like government, utilities, and healthcare, helping them meet their goals and cut operating costs while making customers happier.