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More about me
PROFESSIONAL INFO
Hi, I'm Rami Camarillo. I started my career as an Emmy-winning TV news reporter. My job was to take complicated news and turn it into stories that were easy for anyone to follow. That experience taught me how to find the most important facts and speak directly to people. These are the same skills I use today to build digital tools and content across many different industries.
I am passionate about clear, accessible
content because I believe everyone deserves equal access to information. When content is confusing, it creates barriers that stop people from getting the help they need. I bridge that gap by making sure information is easy to find and simple to use. I don't just translate words; I make sure they make sense to the person using them, regardless of their background or the language they speak.
I look at content the way an architect looks at a building: it must be functional, organized, and helpful. I use data and audience insights to build strategies that actually work. My goal is to help the user while helping organizations succeed. Whether I’m leading a massive website migration or designing an app, I focus on the person at the other end of the screen. If they can finish their task without getting frustrated, I’ve done my job.
If you need a content strategist who turns insights into content that delivers results, let’s connect. I’d love to collaborate.
AWARDS
40 Hispanic Leaders Under 40
Healthcare Leadership for Excellence in Community Outreach
Emmy, TV News Reporting
WORK EXPERIENCE
Senior Bilingual Content Strategist
GSA/SBA (through Bixal) — Remote
January 2022 - February 2025
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Developed and implemented data-driven, multicultural content strategies for the General Services Administration (GSA) and Small Business Administration (SBA) websites (USA.gov and SBA.gov), transforming access to critical government programs and services for diverse global audiences.
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Collaborated with cross-functional teams on the successful redesign and migration of USA.gov by leading audits, streamlining content, optimizing information architecture, and ensuring cultural relevance and 508 accessibility compliance, supporting a smooth, on-time launch.
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Conducted ongoing content reviews of USA.gov that increased organic traffic and engagement, enhanced user experience, reduced call volume and ensured compliance with federal web standards.
Senior Bilingual Content Strategist
Eversource Energy (through Atrium Staffing) — Remote
August 2019 - June 2021
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Guided content strategy and design of an award-winning Spanish-language mobile app for the utility, serving 7M+ customers on the East Coast.
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Managed and optimized multicultural content across web, IVR, marketing, and advertising channels using data insights, driving significant improvements in UX/CX, reducing call volume, increasing program participation, and lowering operational costs.
Senior Content & Hispanic Marketing Strategist
Salt River Project (SRP), Tempe, AZ
October 2014 - June 2019
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Led the strategic redesign of a Spanish-language website for the utility serving 1M+ customers in central Arizona, improving UX, SEO, organic traffic, and engagement.
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Managed and optimized content across web, IVR, software, marketing, and advertising using data insights, boosting UX/CX, reducing call volume, increasing program participation, and consistently exceeding customer satisfaction goals.
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Served as spokesperson and led Spanish-language media relations, driving a 60% increased in earned media coverage.
Community Development & Media Relations Manager Magellan Health Services, Phoenix, AZ
August 2008 - October 2014
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Led data-driven marketing and media campaigns for the Regional Behavioral Health Authority (RBHA) of central Arizona to reduce stigma and increase access to mental health services.
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Secured an 80% increase in earned media coverage and a 25% statewide increase in Latino enrollment, earning two major awards: 40 Hispanic Leaders Under 40 and Healthcare Leadership for Excellence in Community Outreach.
ADDITIONAL CAREER HIGHLIGHTS
General Assignment Reporter
Telemundo/NBC, Phoenix, AZ
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Reported on breaking news and key local stories, and in-depth feature pieces for local and national broadcasts, driving a significant boost in ratings and earning an Emmy Award for Best Cultural Issues Reporting.
Hispanic Outreach Coordinator
Donor Network of Arizona, Phoenix, AZ
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Directed strategic marketing and media initiatives targeting Hispanic communities in Arizona, reducing organ donation stigma, driving a 90% increase in media coverage and a 30% growth in Hispanic donor registrations.
EDUCATION
Bachelor of Arts | Broadcast Journalism (Spanish Minor) | Arizona State University
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